Privacy Policy

 

PRIVACY STATEMENT

This Privacy Policy explains how we gather, keep, and process data or personal information of our customers via the website. We commit to protecting the privacy of customers’ information and will make every effort and use appropriate measures to ensure that the information that customers supply to us when using the website is secret and secure from unauthorized access.

However, we don’t guarantee to prevent all unauthorized access. In the event of unauthorized access beyond our control, the company won’t be liable for any claim, dispute, or harm emerging from or related to that unauthorized access.

To understand further, please read our privacy policy below:

 

1. Personal information collection's purpose and scope

To access and utilize the website's services, you may be required to register with us personal information (Email, Full name, Contact number, etc.). All disclosed information must be correct and legal. Our website does not accept legal responsibility for the information provided. We may also collect information about visits, such as the number of pages you visited, the number of links you clicked, and other information related to the connection to our website. When you visit the web, we gather information from the Web Browser you use, including your IP address, browser type, language, time, and addresses accessed by the Browser.

 

2. The extent to which information is used

The information collected through the website https://www.halongbayjunkboat.com/ will help us:

• Support customers when buying products
• Answer customer inquiries
• Share to courier services for delivery
• Customer care and gratitude
• Conduct customer surveys
• Carry out promotional activities related to the products and services of our website

Customers who need support, have questions or want to transfer information to us through the website may be required to register personal information (Email, Full Name, Contact Number, etc.). All information declared must be accurate and legal, and our website does not take any legal responsibility for declared information.

When necessary, we may use your information to contact you directly in the form of open letters, purchase orders, thank-you letters, technical and security information, and so on.

We commit to use the customers’ personal information only for the purposes and extend announced. If any using scope is outside of the informed purpose and notice, we notify the customer and only use it with their consent.

 

3. Information storage time

We shall store the personal information submitted by the customer on our internal systems while providing the service until the purpose of collecting is met or the customer asks that the information be removed.

 

4. Persons/organizations that may have access to the information

Customers agree that, in the event of necessity, the following agencies/organizations/individuals may have rights to access and gather their information:

• Website administration
• Competent Authorities
• Complainants who can prove the customer’s violation (if any)
• Address of the unit that collects and manages personal information
• Legal Representative: Mr. Khuc Tan Dung

 

5. Methods for customers to access and correct their data

Customers have the right to self-check, update, correct, or delete any of their information by logging into their account and accessing their account’s admin page or contacting the Website Administration for support. Any alteration, addition, or deletion of any personal information must fully and strictly comply with the regulations on account registration information on the website.

 

6. Commitment to protect customer’s personal information

We pledge to keep your personal information as safe as possible. To secure the information against unauthorized retrieval, use, or disclosure, we will employ various security technologies. We recommend that you keep your password private and do not share it with anybody. If you share a computer with other people, you should log out and close all open Website windows.

 

7. The procedure for receiving and resolving consumer information concerns

Customers have the right to send complaints to the management board of https://www.halongbayjunkboat.com/, the company address, or via email: sales@halongbayjunkboat.com about the disclosure of personal information to a third party.

The company is responsible for taking technical and professional methods to verify the reported contents.

Complaints about personal information are processed within seven working days.

 

8. Contact information

https://www.halongbayjunkboat.com/ has the right to change and edit this privacy policy at any time. The adjustments will be reflected on the halongbayjunkboat.com website.

Your comments, contact, and suggestions on this "Privacy Policy" are always appreciated. If you have any queries, please contact us via email: sales@halongbayjunkboat.com or call us via Hotline (+84) 904 699 428.